Miss Polly’s Music Class Refund Policy (as of 8/30/23):
Five or more business days before the session starts. Full refunds are available with no questions asked as long as we receive your request five business days or more before the first listed class day of the enrolled session.
Late Refund Requests
Refund requests received four business days or less before the session starts, and before the first time your class meets: We will refund your tuition minus a $35 administration fee.
*For Fall/Winter/Spring Sessions, refund requests received after your first class, and before week four in the Session, we will refund your tuition minus a $35 administration fee, a $35 materials fee, and $11.00 for each class that has occurred. Refund requests will no longer be honored after the fourth week of the session.
*For Summer Music Camp Sessions, due to the nature of a 4-day Music Camp, no refund requests will be honored on or after day one of the Music Camp.
Materials
$35 of your tuition pays for your child's materials fee (access to the digital music app and physical copy of the collection's songbook). If you end up needing to withdraw from a session, (per these refund criteria mentioned here) a songbook returned to Miss Polly in new/excellent condition may result in a $20.00 material refund.
Major Medical
If you miss class due to a major medical condition, such as hospitalization or prescribed bed rest, contact us no later than 2 weeks after your first missed class. We will refund you for the classes not taken. *Note: these circumstances are handled on a case by case basis with the family and Miss Polly.
**COVID-19 Closure Scenarios:
-For In-person Classes: If the State of IN or the IN Dept of Health issue a stay-at-home order, or if Miss Polly feels it in the best interest of the safety of her Music Class families, Miss Polly's Music Classes may discontinue live, in-person classes and go to AT HOME classes via Zoom in the safety of students' homes. *If this happens, there will be no refunds given. However, Miss Polly will determine a credit that may be used toward a future Miss Polly's Music Class Session that would recoup going from a live/in-person class to an interactive online class via Zoom. *Credit amount TBD based on number of classes that are affected.