Policies

Terms and Conditions in common among all TMC affiliated centers

Placement Process

When we receive your registration we will do everything we can to place you in the class you requested. We will contact you as soon as possible if we are not able to place you in a class of your choice. Your credit card will not be processed until you are placed in a class.

Class Cancellation

We reserve the right to cancel class due to insufficient enrollment. Most classes require a minimum of 6 students.  If the class you registered for is cancelled we will contact you and work with you to either place you in an alternate class of your choice or issue a full refund. 

Class Request Verification Email

You will receive an email with the subject line "Your Registration Request" shortly after completing your registration. This does not indicate we have placed in you a class, but instead verifies that we have received your request. 

Placement Confirmation Email

When you are placed in a class you will receive an email with the subject line "Class Placement Confirmation". The confirmation email will indicate the class we placed you in, amount charged, class location, and the date of the first class. Please read your confirmation carefully and contact us immediately if there is any discrepancy.

Materials Discount

Families who were previously enrolled in a TMC class that used the same materials as the current registration request will receive a materials discount. The discount will be applied automatically when you checkout. Families receiving this discount will not receive a new set of materials this session. Please contact our office if you would like to get a new set of materials instead of the discount.

 

Each center may choose to add their own additional terms and conditions.  Compete terms are visible during the checkout process.

Refund Policy

Each affiliated TMC center is individual owned an operated.  Each center has it's own policies regarding refunds.  Detailed information regarding refund eligibility dates and fees (if any) can be found in the terms and conditions when checking out and also on the center specific pages listed below.  

Each family with an account on file has a "parent dashboard".   To view your parent dashboard, simply login.  If you don't see the sun icon and the "Welcome back ___" message, click on the "My Dashboard" link.

You'll find your local center's refund policy in the "Important Documents" section.

Parent Dashboard

For users without an account on file, use the "Find a class" link at the top of the page to search for your local TMC affiliated center.  In the search results, click on the center name, which you'll find next to "Operated by".

You'll find your local center's refund policy in the "Important Documents" section.

Navigate to center page