Absences & Make-ups

Three make-up classes are permitted for students enrolled in a 10-week session. (Extra make-ups are allowed for medical reasons.)

Consistency and predictability are very important to young children. We encourage you to attend your scheduled class.   Make-ups may not be carried over into next session, unless the absence was due to health reasons and the child is registered for the following session.

Make-ups and absences can be scheduled on this web site, on The Music Class App, by email (office@soundstartphilly.com) or by phone at 215-701-0594.

Phone and email make-ups need to be requested at least two business days before the class you would like to attend.

Web site make-ups can be scheduled at the last minute, if there is space available. The web site will only allow you to self schedule three make-ups. If you need additional make-ups because of medical reasons, please get a note from your doctor and call in the request.

When you schedule a make-up you will receive a pass code.  Be sure to bring it to class.  DON’T LOSE YOUR CODE!  To control overcrowding, we will not allow you in without your correct pass code.

If you let us know when you are going to miss a class we will open your spot for someone who would like to schedule a make-up.  You can schedule a class absence on this web site by logging in and then using the links on the right, by using The Music Class App or by email.  Please schedule absences whenever possible.

Do Not Assume That You Will Be Able To Schedule A Make Up The Last Two Weeks Of The Session. Because so many people wait to the end of the session to schedule their make-ups it isn’t possible to accommodate everyone. Please do your best to schedule your make-ups earlier in the session. You’re welcome to schedule a makeup BEFORE a scheduled absence.

Guests must be scheduled online.  The fee is $10 per guest and the system will allow up to two guest registrations per session. NOTE: If an older sibling is out of school due to fall break or spring break, they are welcome to tag along to class at no charge. You do not need to schedule adult guests. Adult guests are welcome to tag-along without advance notice and are welcome to participate in class activities if space permits.