Refund Policy

The Music Class East Bay 

Refund Policy

 

Full refunds are available each session as long as the refund request is made 7 business days or more before the first day of the session. (Note that we don’t determine the date based on your first scheduled class, but instead from the first day of classes of that session.)

Refund Policy

FULL SESSION REGISTRATIONS:

Full Refunds
For all classes, full refunds are available for any reason if the refund request is received before 7 days before first day of session.

Late Refund Requests Before Session Begins
Refund requests received 7 days before the first day of session: We will refund your tuition minus a $50 non-refundable materials and administration fee. We are not accepting returned songbooks.

Refund requests received after your first class meeting and before Week 4: 

  1. Partial refund might be accepted. In such case, we will refund your tuition minus the following:

    1. A $50 non-refundable materials and administration fee. We are not accepting returned songbooks.

    2. Per class fee of number of weeks/classes have passed in the session up to the date of request. You would be charged the per class fee even if you were absent in those classes leading up to the date of your refund request.

  2. Refund calculation scenario: The session is approaching week 4 (3 classes have passed). You attended 2 classes and was absent for 1 class. You request a refund. The partial refund would be your tuition minus $50 nonrefundable fee and minus fees of 3 classes. 

Refunds are NOT available on or after Week 4.

Siblings
Families with more than one child enrolled in the same session will be charged only one administration fee & material fee. The sibling refund rate is $20.20 per class.

Major Medical
If you miss class due to a major medical condition, such as hospitalization or prescribed bed rest, contact us no later than 2 weeks after your first missed class. We will refund you for the classes not taken, however, we there is still a $50 non-refundable materials and administration fee. Please supply a doctor's note.

Credit Toward Future Session
We do not issue credits toward future sessions.