TUITION REFUNDS
Full refunds are available with no questions asked as long as we receive your request five business days or more before the first day of the session. (Note that we don’t determine the date based on your first scheduled class, but instead from the first day of classes that session.)
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LATE REFUND REQUESTS:
Refund requests received four business days or less before the session starts, and before the first time your class meets: We will refund your tuition minus a $25 administration fee. Refund requests received after your first class meeting and before week five: We will refund your tuition minus a $25 administration fee, a $30 materials fee (not applicable if using only electronic materials), and deduct for each class that has occurred. Refund requests will no longer be honored after the fourth week of the session.
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MATERIALS REFUNDS:
$30 of your tuition pays for materials (The Music Class songbook and CD). If you received materials and return them to us with the CD still in its shrink wrap and the book in new condition, we will refund you the $30 materials fee. If you did not receive materials, be certain to let us know. After confirmation with your teacher we will refund the $30 materials fee.
Note: We are not providing books and CDs for our online classes. Families are not being charged for digital materials (and TMC app access) while online. Sound Start is covering the cost of these subscriptions for you. In person students will receive a songbook and CD. We are contractually required to provide materials to all families who enroll in an in person class. Please do not ask us to make an exception.
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SIBLING REFUNDS:
Families with more than one child enrolled will be charged only one administration fee. The sibling refund rate is $12.50 per class.
Note: We are not charging for sibling participation for our online classes. It would be incredibly difficult for us and you to monitor.
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MAJOR MEDICAL:
If you miss class due to a major medical condition, such as hospitalization or prescribed bed rest, contact us no later than 2 weeks after your first missed class. We will refund you for the classes not taken. Please supply a doctor's note.
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CREDITS:
We do not issue credits towards future sessions.